Your privacy is important to us. Read how we collect, store, use, and share your personal information.
How we collect information
When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the pages or products viewed, which websites or search terms referred you to the site, and information about how you interact with the site.
We collect Information using the following:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, including how to disable them, visit allaboutcookies.org.
Google Analytics is used to track how you arrived on the site and how you might be spending your time while on the site.
Additionally when you make a purchase or attempt to make a purchase through our website, we collect certain information, including your name, billing address, email address, and phone number. We refer to this information as “Order Information.” Any payment information you enter, including credit card numbers and PayPal account information, is NOT stored on our site but directed to a third-party system (Stripe or PayPal).
How we use information
We use the Order Information we collect generally to fulfill any orders placed through the site, including processing your payment information and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and, when in line with the preferences you’ve shared with us, provide you with information or promotional offers relating to our products and services.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
How we share information
We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above.
We use PayPal as an alternative way of processing payments in our online store. You can read more about how PayPal uses your Personal Information at paypal.com/webapps/mpp/ua/privacy-full.
We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.
You can also opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. You can opt out of Facebook and Google targeted advertising at facebook.com/settings/?tab=ads and google.com/settings/ads/anonymous.
When you place an order through our site, we maintain your Order Information for our records unless and until you ask us to delete this information. Customer information will be retained in our system for a period of three years or as long as you’re an active user of our products.
Changes to this policy
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at email@example.com or by mail at Elysia Redoleo, 9 Chōme -11-1 Miyamoto, Funabashi, Chiba or to our Hong Kong office, 15/f Hong Kong Club Building, 1 Jackson Road, Central.